The alignment of corporate real estate performance to enterprise needs Part One: A review of CRE performance practice

Barry Varcoe

Corporate Real Estate Journal, 2011, vol. 1, issue 2, 106-125

Abstract: Corporate real estate (CRE), embracing facilities management, provides organisations with their physi-cal working environments. A literature review of current CRE performance practice and corresponding busi-ness management suggests that the practices used in measuring and managing CRE performance tend to be narrowly focused and insular. Aligned to this is a commonplace organisational perspective that at best tends to consider CRE as a tactical component of the overall business enterprise model. This has resulted in the identification of relationships between key performance variables, both within CRE and between CRE and business, based on assumptions and received wisdom rather than explicit proof. This paper is the first of two. It documents a literature review of current CRE performance practice, from which conclusions and ob-servations are drawn.

Keywords: corporate real estate; facilities management; performance; satisfaction; service quality; cost (search for similar items in EconPapers)
JEL-codes: R3 (search for similar items in EconPapers)
Date: 2011
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Persistent link: https://EconPapers.repec.org/RePEc:aza:crej00:y:2011:v:1:i:2:p:106-125

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