How modern working helped the city of Bristol unlock opportunities to repurpose challenging real estate

Richard Billingham and Alison White

Corporate Real Estate Journal, 2017, vol. 6, issue 3, 259-275

Abstract: The way we work has changed. The public sector is required to reduce costs and improve its delivery of services and respond to changing citizen demands. Under pressure to rationalise its real estate portfolio, the challenge is where to invest limited resources within constrained budgets and under public scrutiny, all in a risk-averse sector. Bristol City Council has reduced its office estate from 38 buildings to two; forced to retain the Grade 2* City Hall and with heritage constraints precluding remodelling, the council faced failing to deliver its business case objectives. A step change in design approach and commitment to adopting agile working transformed those constraints to the council’s advantage. Now with a flexible and adaptable portfolio, the council is well positioned to deliver its service redesign objectives, embrace future work style changes, support the wider public sector’s integration agenda and secure a sustainable income from its dramatically reduced estate.

Keywords: Bristol workplace programme; real estate rationalisation; service collocation and integration; service redesign; smart working; desk sharing; workstyles; collaborative working; space utilisation; space standards; presenteeism; mobile computing; wifi; workplace engagement plan (search for similar items in EconPapers)
JEL-codes: R3 (search for similar items in EconPapers)
Date: 2017
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