Contemporary open plan offices as the progenitors of the future workplace

Nicholas Watkins, Beau Everett and Paul Lalli

Corporate Real Estate Journal, 2019, vol. 8, issue 3, 265-276

Abstract: The contemporary open plan office has been the subject of misunderstandings grounded more in norms and ideology than in the best science has to offer. Moreover, research of open plan offices is consumed with little regard for the research’s limitations and an understanding of the nuances needed for the research to have greater credibility. These include the limitations of poorly defined research settings and fragmentary research methods and analyses at the expense of a holistic understanding of the office under investigation. Unfortunately, these and other limitations reinforce a reactive and speculative stance by CRE toward office design and research. In this paper, we cover the challenges in research design and interpretation that have contributed to the ongoing debate about open plan offices and how to resolve these challenges. Then, we will share strategies to catapult CRE portfolios toward successful flexibility for the future. The strategies include mixed methods research in tandem with innovative user-based design research and delivery technologies.

Keywords: contemporary open plan office; space effectiveness; wicked problem; mixed methods research; building information modelling; augmented change management (search for similar items in EconPapers)
JEL-codes: R3 (search for similar items in EconPapers)
Date: 2019
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Persistent link: https://EconPapers.repec.org/RePEc:aza:crej00:y:2019:v:8:i:3:p:265-276

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