The great workplace reset: Pivoting to the human experience in the war for talent

Sheila Botting
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Sheila Botting: Avison Young, Canada

Corporate Real Estate Journal, 2022, vol. 11, issue 2, 133-144

Abstract: The COVID-19 pandemic has required everyone to rethink their traditional approach to live–work–play, radically shaking up the design philosophy of workplaces and office buildings. The paper discusses how employers can create a high-performance workplace, starting with an assessment of current space utilisation and a deep understanding of what employees want from their place of work, today and in the future. A human-centric approach to the workplace can make a significant difference to both the bottom line and the employee experience. Employers that unlock this potential will be rewarded with previously unrealised abilities, energy and commitment. The paper concludes that, post-pandemic, the need for physical and collaborative working space is still strong, but traditional ways of working have changed for good.

Keywords: workplace experience; war for talent; future of in-office work; workforce of the future; workplace of the future; workplace ecosystem; workplace designed by human experience; the human-centric workplace; commercial real estate offices (search for similar items in EconPapers)
JEL-codes: R3 (search for similar items in EconPapers)
Date: 2022
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