Cutting the cord: How and why HERE Technologies fired their service provider and took real estate in-house (and whether other end users should too)

Benjamin Bader
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Benjamin Bader: Head of Global Real Estate, HERE Technologies, USA

Corporate Real Estate Journal, 2023, vol. 13, issue 1, 7-14

Abstract: This case study challenges the traditional model of real estate outsourcing by end users, by providing an alternative approach to the delivery of real estate services by an insourced team. While acknowledging the reasons why end users have historically opted to partner with third parties, this case study outlines the evaluation process and tactical tasks needed to decide and then act on this shift. The case study details the stated up-front objectives and provides learnings from a successful model change. The intention is that other end users will be able to use it as a model for making their own evaluations of feasibility and appropriateness.

Keywords: outsourcing; delivery model; insourcing; framework; transformation (search for similar items in EconPapers)
JEL-codes: R3 (search for similar items in EconPapers)
Date: 2023
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Persistent link: https://EconPapers.repec.org/RePEc:aza:crej00:y:2023:v:13:i:1:p:7-14

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