Implementing an integrated workplace management system at a major university: Part 1

Michael Terrell and Joshua Manwarren
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Michael Terrell: Facilities Management Division, USA
Joshua Manwarren: Director of Preconstruction, Liberty University, USA

Corporate Real Estate Journal, 2023, vol. 13, issue 2, 158-169

Abstract: Liberty University is in the process of implementing an Integrated Workplace Management System (IWMS). The purpose of this paper is to share our facilities story to draw parallels, identify similarities and provide background for the challenges that we are currently facing. This information is provided in a two-part series. Part 1 focuses on environmental factors that identified the need and prompted our search for a proper IWMS. It discusses the process that was utilised to define deliverables, the process for vendor evaluation and selection, and the lessons learned from that process. Part 2, which will be published in a future issue, will focus on the specific steps being taken to transition from a legacy computerised maintenance management system (CMMS) and implementation of the selected IWMS. It will also discuss lessons learned and recommendations and consideration for those embarking on a software solution implementation. Facilities management is universal, and we all share many similar challenges; by telling our story we hope to show commonality across industries.

Keywords: CMMS; IWMS; facilities; facility; maintenance (search for similar items in EconPapers)
JEL-codes: R3 (search for similar items in EconPapers)
Date: 2023
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