Planning check-in facilities for the future at Frankfurt Airport

Rolf Felkel
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Rolf Felkel: Senior Vice President Applications and Partner Management, Fraport AG, Germany

Journal of Airport Management, 2008, vol. 2, issue 2, 142-152

Abstract: The present paper gives an overview of how Fraport plans future check-in facilities for Frankfurt Airport. It shows how, in a structured approach, the project team defined state-of-the-art and future check-in process variables and analysed the role of special check-in units within these processes. The basic assumptions were verified by an airline survey at Frankfurt Airport. Finally, the paper outlines a planning procedure implementing three planning steps: a linear calculation scheme, followed by a terminal layout phase and a detailed simulation of the newly designed check-in hall. It is shown how changes in the new check-in process might increase terminal capacity and meet airline expectations.

Keywords: check-in processes; self-service facilities; common check-in; common bag drop; off-airport check-in; baggage tagging; airline survey (search for similar items in EconPapers)
JEL-codes: M1 M10 R4 R40 (search for similar items in EconPapers)
Date: 2008
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Persistent link: https://EconPapers.repec.org/RePEc:aza:jam000:y:2008:v:2:i:2:p:142-152

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