The evolving dynamic between airports and ground handlers in Europe: A handler's perspective

Karel Bekaert

Journal of Airport Management, 2009, vol. 3, issue 2, 107-115

Abstract: From modest beginnings at Brussels International Airport, Aviapartner now has a presence at 29 airports in Belgium, The Netherlands, France, Germany and Italy — and more than 60 stations in total, including partnerships with local cargo handlers. This provides an ideal perspective on how European airports of different sizes manage their respective ground-handling markets, as well as the relationships they seek to create with ground service providers. This paper examines the provision of full ground-handling services at European airports and explores best practice in creating and managing a dynamic, efficient and quality-oriented ground-handling environment, with particular emphasis on the changing relationship between ground handlers and the airports at which they operate.

Keywords: Aviapartner; ground handling; outsourcing; relationships; competition; cooperation (search for similar items in EconPapers)
JEL-codes: M1 M10 R4 R40 (search for similar items in EconPapers)
Date: 2009
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Persistent link: https://EconPapers.repec.org/RePEc:aza:jam000:y:2009:v:3:i:2:p:107-115

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