The future of mobile check-in

Eric Léopold

Journal of Airport Management, 2009, vol. 3, issue 3, 215-222

Abstract: Recent years have not only seen web check-in replacing kiosk check-in, but now mobile check-in is starting to take off too. But what is check-in? Do airlines need it after all, or do they just need notification that the passenger has arrived at the airport? This paper considers whether mobile check-in represents the start of many future mobile services for passengers, such as electronic boarding passes and paperless travel. It concludes that airports should prepare for the mobile passengers of the future.

Keywords: mobile; check-in; IATA; 2D; barcode; boarding pass; BCBP; simplifying the business (search for similar items in EconPapers)
JEL-codes: M1 M10 R4 R40 (search for similar items in EconPapers)
Date: 2009
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Persistent link: https://EconPapers.repec.org/RePEc:aza:jam000:y:2009:v:3:i:3:p:215-222

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