Comprehensive passenger flow management at Frankfurt Airport

Rolf Felkel and Dirk Klann
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Rolf Felkel: Senior Vice President Applications and Partner Management, Fraport AG, Germany

Journal of Airport Management, 2012, vol. 6, issue 2, 107-124

Abstract: This paper describes Fraport's practical approach towards the implementation of a comprehensive passenger flow management solution. The combination of data preparation, forecasting and simulation, in conjunction with real-time information regarding the terminal situation, helped to improve passenger service. An approach, not used before at airports to forecast the distribution of passengers within terminal buildings in almost real-time, is introduced. Further extension of the programme, in the future, could be to use derived data to provide information to passengers directly, eg by the use of smartphones.

Keywords: agent-based simulation; passenger flow; business intelligence; terminal management (search for similar items in EconPapers)
JEL-codes: M1 M10 R4 R40 (search for similar items in EconPapers)
Date: 2012
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Persistent link: https://EconPapers.repec.org/RePEc:aza:jam000:y:2012:v:6:i:2:p:107-124

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