Case study: An airport ground transportation management programme and contractor

Karolynn Willman

Journal of Airport Management, 2017, vol. 11, issue 1, 48-57

Abstract: This case study examines the steps involved in managing curbside and ground transportation operations with a contractor when the duties cannot be managed in house. It walks the reader through a variety of steps including observations and interactions with the contractor. The results of the study indicated the effectiveness of a contractor who is in full support of the airport’s Ground Transportation Programme as an extension of internal staff when limited technologies are available on site.

Keywords: airport; ground transportation programme; ground transportation management contractor; curbside (search for similar items in EconPapers)
JEL-codes: M1 M10 R4 R40 (search for similar items in EconPapers)
Date: 2017
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Persistent link: https://EconPapers.repec.org/RePEc:aza:jam000:y:2017:v:11:i:1:p:48-57

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