Measuring taxi-out time improvements: A Six-Sigma approach in the case of Charlotte Douglas International Airport

Tony Diana
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Tony Diana: Manager of the Outreach Division at Federal Aviation Administration, NextGen Collaboration and Messaging Office, USA

Journal of Airport Management, 2018, vol. 12, issue 2, 207-218

Abstract: This paper compares two samples of taxi-out times in the case of Charlotte Douglas International Airport (CLT) and uses Six-Sigma principles and methods to evaluate changes in taxi-out capability. Despite higher delays owing to weather and volume, the analysis showed that process capability increased in the March to May 2017 sample compared with the March to May 2014 period, which translated into a 15.4 per cent reduction in out-of-specification taxi-out times.

Keywords: Six-Sigma; taxi-out times; process improvement; performance metrics (search for similar items in EconPapers)
JEL-codes: M1 M10 R4 R40 (search for similar items in EconPapers)
Date: 2018
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Persistent link: https://EconPapers.repec.org/RePEc:aza:jam000:y:2018:v:12:i:2:p:207-218

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