The effect of COVID-19 on Hartsfield–Jackson Atlanta International Airport, and resumption of operations

Scott M. Ayers and Derrick Crawley
Additional contact information
Scott M. Ayers: Hartsfield–Jackson Atlanta International Airport, USA
Derrick Crawley: Hartsfield–Jackson Atlanta International Airport, USA

Journal of Airport Management, 2020, vol. 15, issue 1, 49-58

Abstract: The COVID-19 pandemic has introduced a new invisible workplace hazard into our airport environment. In response, our management team applied a systematic approach in developing strategies to minimise risks and impacts to this imminent threat. Extensive efforts were focused on amending our emergency planning and continuity of airport operations to facilitate and support airline and concessionaire’s service levels. This paper discusses how, while developing our facility pandemic response plan and restoration strategies, our management team has integrated various safety-management principles, such as policy, safety assurances, communication and risk-management approaches, to reduce and mitigate employee and passenger risk and exposure. As we look towards a vaccine and recovery, our safety resiliency improved with more proactive actions including continuity of business operations, technology enhancements, online training, teleworking, virtual meetings and stakeholder collaborations and building a robust, resilient, active Safety Management System adaptive to any emergency such as COVID-19.

Keywords: COVID-19; safety; response; communication; emergency (search for similar items in EconPapers)
JEL-codes: M1 M10 R4 R40 (search for similar items in EconPapers)
Date: 2020
References: Add references at CitEc
Citations:

Downloads: (external link)
https://hstalks.com/article/5982/download/ (application/pdf)
https://hstalks.com/article/5982/ (text/html)
Requires a paid subscription for full access.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:aza:jam000:y:2020:v:15:i:1:p:49-58

Access Statistics for this article

More articles in Journal of Airport Management from Henry Stewart Publications
Bibliographic data for series maintained by Henry Stewart Talks ().