Touchless technologies in the airport environment

Hunter S. Fulghum
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Hunter S. Fulghum: Ross & Baruzzini, USA

Journal of Airport Management, 2021, vol. 16, issue 1, 18-24

Abstract: The recent global pandemic has fuelled interest and growth in technologies designed to limit passenger contact with equipment and devices. This paper examines a range of the touchless technologies and systems available, the benefits they provide in responding to the pandemic as well as improved passenger processing services. It also addresses the concerns these systems present in terms of personal and biometric data security and actions to protect that information.

Keywords: Touchless; touchpoint; passenger; pandemic; fomite; single token (search for similar items in EconPapers)
JEL-codes: M1 M10 R4 R40 (search for similar items in EconPapers)
Date: 2021
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Persistent link: https://EconPapers.repec.org/RePEc:aza:jam000:y:2021:v:16:i:1:p:18-24

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