Airport management: You cannot manage what you cannot measure

Christiaan Hen
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Christiaan Hen: Chief Customer Officer, Assaia, The Netherlands

Journal of Airport Management, 2023, vol. 17, issue 3, 278-290

Abstract: This paper will discuss how current challenges in airport management can be addressed by means of increased operational control. The paper will show that the availability and correct usage of operational data can help solve many of the headaches airport managers face today. The paper starts with an overview of the key developments that led to today's challenges, which will then be described. Next, how real-time and historical data can be used to address these challenges will be presented. Real-world examples will be used to illustrate that this is not just theory, but that tangible results are very much achievable. Finally, the paper will conclude with a summary of best practices that enable and facilitate the adoption of data-driven operations.

Keywords: capacity; sustainability; technology; data; AI; computer vision; safety (search for similar items in EconPapers)
JEL-codes: M1 M10 R4 R40 (search for similar items in EconPapers)
Date: 2023
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Persistent link: https://EconPapers.repec.org/RePEc:aza:jam000:y:2023:v:17:i:3:p:278-290

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