Collaborative decision making is a key tool to address bottlenecks in airport operations

Rafael Fernández Villasante, Ignacio Biosca and Irene Gracia
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Rafael Fernández Villasante: Operations and Network Services Director, Spain
Ignacio Biosca: Chief Data Officer (CDO) and Aeronautical Market Director, Spain
Irene Gracia: Head of Airport Marketing and International Relations, Spain

Journal of Airport Management, 2023, vol. 17, issue 4, 379-385

Abstract: The process based on sharing common information, establishing milestones and the continuous revision of the main targets that stems from airport collaborative decision making can be an ideal working method at many of the airport’s areas and with different stakeholders. This paper analyses various situations where this procedure has been implemented by Aena, with a specific focus on the COVID-19 crisis and the post-recovery context.

Keywords: A-CDM; stakeholders; information exchange; milestones; bottleneck; ramp-up (search for similar items in EconPapers)
JEL-codes: M1 M10 R4 R40 (search for similar items in EconPapers)
Date: 2023
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Persistent link: https://EconPapers.repec.org/RePEc:aza:jam000:y:2023:v:17:i:4:p:379-385

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