Unlocking a dynamic future: How airport leaders can innovate to ensure relevance for decades to come

Christina A. Cassotis
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Christina A. Cassotis: Pittsburgh International Airport, USA

Journal of Airport Management, 2024, vol. 18, issue 4, 326-343

Abstract: This paper describes how elevating your airport’s ability to be relevant for the forecast period and beyond requires more focus than master planning may suggest. The paper stresses the importance of stakeholder identification and communications as a key pathway to relevant innovation, which is desperately needed to ensure support for an industry the world needs. Based on successful and iterative practices used by the leadership team at Pittsburgh International Airport (PIT) over the last nine years, this paper includes practical techniques for creating a more secure future for airports, the aviation industry and any business looking to create impact and ensure future relevance.

Keywords: innovation; relevance; stakeholders; communications; master planning; Pittsburgh International Airport; airport construction; airport operations (search for similar items in EconPapers)
JEL-codes: M1 M10 R4 R40 (search for similar items in EconPapers)
Date: 2024
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Persistent link: https://EconPapers.repec.org/RePEc:aza:jam000:y:2024:v:18:i:4:p:326-343

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