The staffing threshold model: A systematic approach to addressing absenteeism in a pandemic

Manfred Heinzlreiter and Tony Gill
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Tony Gill: Managing Director, Gill Advisors

Journal of Business Continuity & Emergency Planning, 2008, vol. 2, issue 4, 365-379

Abstract: This paper raises management concerns about the organisational and personal impacts of a pandemic outbreak and specifically relates to those issues surrounding employee absenteeism. Principally, this is addressed through the introduction of the staffing threshold model, an original framework developed by the authors that provides managers with a structured methodology to help organisations manage worker absenteeism. Indeed, as organisations have had time to reflect on the macro impacts of a pandemic outbreak, the area that tends to garner much attention is the human resources department. Because this work is completely new, and there are no precedents from which to extrapolate (only recently, in fact, have business continuity professionals even started to recognise the importance of incorporating the human element into their planning efforts), there are no case studies against which to measure the methodology. Nonetheless, the authors feel that the introduction of a systematised method of managing worker absenteeism can make a valuable contribution to the field.

Keywords: critical staffing; absenteeism; pandemic; staffing threshold; cross training; skills database; resource pool; resilience; business continuity (search for similar items in EconPapers)
JEL-codes: M1 M10 M12 (search for similar items in EconPapers)
Date: 2008
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Persistent link: https://EconPapers.repec.org/RePEc:aza:jbcep0:y:2008:v:2:i:4:p:365-379

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