Crisis leadership: Past research and future directions

Stacy L. Muffett-Willett and Sharon D. Kruse

Journal of Business Continuity & Emergency Planning, 2009, vol. 3, issue 3, 248-258

Abstract: It is one thing to be a good leader, it is entirely another to be a good crisis leader. Crisis leaders face challenges distinctly different from normal operations. Crisis management requires leaders to employ knowledge and skills beyond those required for day-to-day work. As crisis is not a regular part of most work environments, facing crisis situations requires leaders to be well prepared for the unknown. This paper suggests that high-quality crisis leadership relies on the application of core leadership skills, targeted training for the unfamiliar and responsiveness when a crisis occurs.

Keywords: crisis; leadership; training transfer; disaster exercise; emergency management (search for similar items in EconPapers)
JEL-codes: M1 M10 M12 (search for similar items in EconPapers)
Date: 2009
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Citations: View citations in EconPapers (2)

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Persistent link: https://EconPapers.repec.org/RePEc:aza:jbcep0:y:2009:v:3:i:3:p:248-258

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