A crisis management standard: Who needs it?

Peter Power

Journal of Business Continuity & Emergency Planning, 2009, vol. 3, issue 4, 302-311

Abstract: The British Standards Institute has formed a Crisis Management Steering Group, sponsored by the UK Cabinet Office through its education arm, the Emergency Planning College. Although BS25999 includes a distinct description of incident management, in places, the standard appears to use the terms ‘incident management team’ and ‘crisis management team’ almost interchangeably. This is not entirely surprising, given that the previous Crisis Management Working Group set up in 2005 was part of the then Publicly Available Specification 56, which ultimately led to BS25999. The Cabinet Office is working on a formula to distinguish incident management from crisis management as discrete activities. Broadly speaking, it is expected that the term ‘incident management’ will be applied to the very wide range of events that seldom (but still could) develop into crises, and that ‘crisis management’ will apply in the event of an actual crisis.

Keywords: crisis; resilience; incident; leadership; concept; standards; command; risk (search for similar items in EconPapers)
JEL-codes: M1 M10 M12 (search for similar items in EconPapers)
Date: 2009
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