Wheels, hubs and spokes: Incorporating a scorecard into a business continuity programme

Tracy Stourac

Journal of Business Continuity & Emergency Planning, 2014, vol. 7, issue 3, 260-269

Abstract: A scorecard can provide much more than periodic measurements; it can actually serve as the ‘hub’ of a programme. By taking a strategic look at what one is trying to accomplish, using consistent messaging, following a flexible but defined process and creating an actionable report for the senior leadership, a programme can be built that not only gets attention but is also efficient and effective. The scorecard establishes accountability and consistency while creating a brand for a business continuity programme.

Keywords: scorecard; policy; process; accountability; programme (search for similar items in EconPapers)
JEL-codes: M1 M10 M12 (search for similar items in EconPapers)
Date: 2014
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Persistent link: https://EconPapers.repec.org/RePEc:aza:jbcep0:y:2014:v:7:i:3:p:260-269

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