Lessons from disaster: Creating a business continuity plan that really works

Tracy Hatton, Eleanor Grimshaw, John Vargo and Erica Seville
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Tracy Hatton: Resilient Organisations Ltd, New Zealand

Journal of Business Continuity & Emergency Planning, 2016, vol. 10, issue 1, 84-92

Abstract: Business Continuity Planning (BCP) is well established as a key plank in an organisation’s risk management process. But how effective is BCP when disaster strikes? This paper examines the experiences of organisations following the 2010–11 Canterbury, New Zealand earthquakes. The study finds that BCP was helpful for all organisations interviewed but more attention is needed on the management of societal and personal impacts; development of employee resilience, identification of effective crisis leaders; right-sizing plans and planning to seize opportunities post-disaster.

Keywords: Business Continuity Plan; earthquake; resilience; organisational learning; disaster; preparedness (search for similar items in EconPapers)
JEL-codes: M1 M10 M12 (search for similar items in EconPapers)
Date: 2016
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Persistent link: https://EconPapers.repec.org/RePEc:aza:jbcep0:y:2016:v:10:i:1:p:84-92

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