Best practices for implementing, testing and using a cloud-based communication system in a disaster situation

Dale Makowski

Journal of Business Continuity & Emergency Planning, 2016, vol. 9, issue 4, 338-345

Abstract: This paper sets out the basics for approaching the selection and implementation of a cloud-based communication system to support a business continuity programme, including: •consideration for how a cloud-based communication system can enhance a business continuity programme; •descriptions of some of the more popular features of a cloud-based communication system; •options to evaluate when selecting a cloud-based communication system; •considerations for how to design a system to be most effective for an organisation; •best practices for how to conduct the initial load of data to a cloud-based communication system; •best practices for how to conduct an initial validation of the data loaded to a cloud-based communication system; •considerations for how to keep contact information in the cloud-based communication system current and accurate; •best practices for conducting ongoing system testing; •considerations for how to conduct user training; •review of other potential uses of a cloud-based communication system; and •review of other tools and features many cloud-based communication systems may offer.

Keywords: cloud based; emergency notification; communication system; weather notification; system selection (search for similar items in EconPapers)
JEL-codes: M1 M10 M12 (search for similar items in EconPapers)
Date: 2016
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Persistent link: https://EconPapers.repec.org/RePEc:aza:jbcep0:y:2016:v:9:i:4:p:338-345

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