Automating an operational resilience programme: An approach to readiness

Marzia Haenen
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Marzia Haenen: Independent author, UK

Journal of Business Continuity & Emergency Planning, 2020, vol. 15, issue 2, 171-181

Abstract: The decision to automate any part of a resilience programme may be straightforward, but translating that decision into a successful software selection and implementation demands complete, detailed scoping and a commitment to a culture of ongoing change and improvement. This paper provides an approach to the design of supporting reporting and data frameworks and models, up to the point of requests for information or proposal. It also provides suggestions on embedding an ongoing change process, and guidance and watch-points at each stage. This should in turn ensure that software selection is informed and successful, and that subsequent change is managed successfully.

Keywords: automation; tooling; change; design; data (search for similar items in EconPapers)
JEL-codes: M1 M10 M12 (search for similar items in EconPapers)
Date: 2020
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Persistent link: https://EconPapers.repec.org/RePEc:aza:jbcep0:y:2020:v:15:i:2:p:171-181

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