How the Alpha Bank Group stayed resilient against COVID-19

Stelios Aronis
Additional contact information
Stelios Aronis: Alpha Bank Group, Greece

Journal of Business Continuity & Emergency Planning, 2021, vol. 14, issue 3, 239-250

Abstract: This paper describes the methodology applied by the Alpha Bank Group in order to develop and implement its business continuity plan for pandemic response. It then discusses the action taken by the company in response to the COVID-19 outbreak in Greece, from February to April 2020. The article demonstrates the key elements for an efficient pandemic response plan that protects the health and safety of employees, ensures continuity in business operations and provides a seamless service to customers.

Keywords: pandemic; COVID-19; banking; compliance; business continuity plan; ISO22301; risk management; resilience (search for similar items in EconPapers)
JEL-codes: M1 M10 M12 (search for similar items in EconPapers)
Date: 2021
References: Add references at CitEc
Citations:

Downloads: (external link)
https://hstalks.com/article/6132/download/ (application/pdf)
https://hstalks.com/article/6132/ (text/html)
Requires a paid subscription for full access.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:aza:jbcep0:y:2021:v:14:i:3:p:239-250

Access Statistics for this article

More articles in Journal of Business Continuity & Emergency Planning from Henry Stewart Publications
Bibliographic data for series maintained by Henry Stewart Talks ().