Communicating for business resilience

Ronda Oberlin Nowak
Additional contact information
Ronda Oberlin Nowak: Michael Baker International, USA

Journal of Business Continuity & Emergency Planning, 2021, vol. 14, issue 4, 369-377

Abstract: Defining resilience has remained a challenge despite decades of research across multiple disciplines. This paper proposes that resilience can be better understood when examined through the framework of communication. Resilience is proposed to have three interconnected domains (community, organisation and individual) and two dimensions (physical and social-emotional). This work focuses on the social-emotional components of enacted organisational resilience. The impact of organisational culture on sensemaking, organisational narrative and resilience strategies is explored. Communication-based interventions that organisations can make to improve resilience are identified.

Keywords: resilience; strategy; organisational culture; sensemaking; communication (search for similar items in EconPapers)
JEL-codes: M1 M10 M12 (search for similar items in EconPapers)
Date: 2021
References: Add references at CitEc
Citations:

Downloads: (external link)
https://hstalks.com/article/6298/download/ (application/pdf)
https://hstalks.com/article/6298/ (text/html)
Requires a paid subscription for full access.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:aza:jbcep0:y:2021:v:14:i:4:p:369-377

Access Statistics for this article

More articles in Journal of Business Continuity & Emergency Planning from Henry Stewart Publications
Bibliographic data for series maintained by Henry Stewart Talks ().