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What makes for effective business continuity implementation?

Jacopo Capparelli, Godwin Chionna and Gianluca Riglietti
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Jacopo Capparelli: Consulting Manager, PANTA RAY, Italy
Godwin Chionna: Consulting Manager, PANTA RAY, Italy
Gianluca Riglietti: Panta Ray, Viale Angelo Filippetti 26, Italy

Journal of Business Continuity & Emergency Planning, 2022, vol. 15, issue 4, 302-311

Abstract: The process of implementing and maintaining a business continuity management system is associated with various challenges that make it hard for organisations to realise their business continuity objectives. This paper describes how to implement three key drivers to support organisations in their business continuity efforts. First, the organisation must establish a culture conducive to business continuity. This can be reinforced through the distribution of roles and responsibilities for business continuity, in order to spread the operational burden and raise awareness regarding the necessity of business continuity processes. Finally, organisations can benefit from the latest advancements in technology and software to make business continuity efforts easier to implement at all organisational levels. This latter aspect is important not just for business continuity managers, but also their colleagues, who may not be as well versed in the area of business continuity, but whose support is essential to the smooth functioning of the business continuity management system.

Keywords: business continuity; organisational culture; software; management system; staff empowerment; innovation (search for similar items in EconPapers)
JEL-codes: M1 M10 M12 (search for similar items in EconPapers)
Date: 2022
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