Business continuity management lessons learned from COVID-19
Monica Goldstein and
Sherri Flynn
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Monica Goldstein: New World Resilience, USA
Sherri Flynn: American Tire Distributors, USA
Journal of Business Continuity & Emergency Planning, 2022, vol. 15, issue 4, 360-380
Abstract:
This paper reviews how the COVID-19 pandemic has impacted established best practices in the field of business continuity management (BCM). It reviews the lessons learned and provides suggestions on how business continuity programmes need to evolve in order to reflect the changed landscape. By walking through the BCM life cycle, the paper considers the various changes required at each phase of the BCM programme.
Keywords: business continuity management; business continuity planning; risk management; crisis management; business resilience; operational resilience (search for similar items in EconPapers)
JEL-codes: M1 M10 M12 (search for similar items in EconPapers)
Date: 2022
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Persistent link: https://EconPapers.repec.org/RePEc:aza:jbcep0:y:2022:v:15:i:4:p:360-380
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