The Kaiser Permanente Northern California COVID-19 physician redeployment experience: Redeploying physicians to meet the demands of the pandemic

Mary C. Meyer, Martin Elliott, Suzy Fitzgerald, Richard Dlott and Vivian Reyes
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Mary C. Meyer: The Permanente Medical Group, USA
Martin Elliott: Senior Research Assistant, USA
Suzy Fitzgerald: Director of Emergency Management Training, USA
Richard Dlott: Senior Physician (Retired), The Permanente Medical Group, USA
Vivian Reyes: National Physician Lead, Care at Home Program and Regional Medical Director of Strategic Hospital Initiatives, The Permanente Medical Group, USA

Journal of Business Continuity & Emergency Planning, 2022, vol. 16, issue 2, 134-149

Abstract: This paper describes a redeployment programme developed by Kaiser Permanente Northern California (KP NCAL) to meet physician staffing needs during five COVID-19 surges in Northern California. By leveraging two existing programmes, creating a flexible system of redeployment levels, and supporting the system with a robust training programme, the physician redeployment programme effectively addressed physician staffing needs, maximised excellent patient care, and supported KP NCAL physicians during the pandemic. The programme delivered care to over 131,000 outpatients with COVID-19 infection and redeployed physicians into more than 800 inpatient shifts.

Keywords: emergency management; disaster response; surge staffing; pandemic response; physician redeployment (search for similar items in EconPapers)
JEL-codes: M1 M10 M12 (search for similar items in EconPapers)
Date: 2022
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Persistent link: https://EconPapers.repec.org/RePEc:aza:jbcep0:y:2022:v:16:i:2:p:134-149

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