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Failsafe points in data centre disaster recovery response

Russell Neal
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Russell Neal: Independent Consultant in Data Centre Disaster Recovery Planning and Technical Programme Management, USA

Journal of Business Continuity & Emergency Planning, 2023, vol. 16, issue 3, 229-247

Abstract: Certain social psychological variables can result in delays to essential steps in IT data centre disaster recovery response, including the formal declaration of disaster. These delays can result in failure to meet recovery time objectives, additional financial losses, regulatory issues and a significant loss of customer goodwill, all beyond what would have been incurred in the absence of delays. This paper describes a failsafe model to counter these variables. The model will help ensure that any disaster recovery response step earmarked as a failsafe point is completed in a timely manner, from the moment of disaster to the resumption of business.

Keywords: information technology (IT) disaster recovery; failsafe; bystander effect; locus of control; submission to authority; leadership style; emergent norms; invocation delays; decision delays (search for similar items in EconPapers)
JEL-codes: M1 M10 M12 (search for similar items in EconPapers)
Date: 2023
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