The use of shared digital platform solutions to address challenges to multi-agency preparedness, response and recovery work within the UK

Laura Drew
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Laura Drew: Kirklees Council, UK

Journal of Business Continuity & Emergency Planning, 2023, vol. 17, issue 2, 187-198

Abstract: This paper discusses ResilienceDirect — the UK’s strategic resilience platform for response and information sharing, designed to support the multi-agency aspects of emergency response. The paper will focus on the functionality of the system as well as the related challenges. The paper identifies a set of recommendations for addressing the challenges to improve usability and uptake. The recommendations will consider best practices from other multi-agency response platforms and feedback from ResilienceDirect users.

Keywords: ResilienceDirect; interoperability; emergency response; resilience; JESIP; communications (search for similar items in EconPapers)
JEL-codes: M1 M10 M12 (search for similar items in EconPapers)
Date: 2023
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Persistent link: https://EconPapers.repec.org/RePEc:aza:jbcep0:y:2023:v:17:i:2:p:187-198

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