Future strategies for remote working in an era of accelerated transformation

Peter Sjöberg and Joshua Hall
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Peter Sjöberg: Peter Sjöberg, Santander Consumer Finance Oy, Risto Rytin tie 33, Finland
Joshua Hall: Joshua Hall, Santander Consumer Bank AS, Strandveien 18, Norway

Journal of Digital Banking, 2021, vol. 6, issue 2, 130-139

Abstract: The pace at which organisations have changed has been materially slower than advances in technology. The breakdown of antiquated mindsets, in respect of remote working arrangements driven by the COVID-19, has unleashed an ability for organisations to catch up. Within the banking sector, new digital native players have forced incumbents to up their game despite the latter continuing to operate models conducive to, among other things, bureaucracy, high cost bases and reduced agility. This paper assesses the backdrop behind the transformational shift to remote working, attempts to underline the significance of robust leadership and clear corporate strategy, and ponders several potential future actions that banks might consider when assessing the ‘new normal’. The authors propose that it is those organisations that embrace the opportunity landscape that presents itself that will secure stakeholder value creation in the long term.

Keywords: strategy; leadership; remote working; collaboration; health and well-being; productivity (search for similar items in EconPapers)
JEL-codes: E5 G2 (search for similar items in EconPapers)
Date: 2021
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Persistent link: https://EconPapers.repec.org/RePEc:aza:jdb000:y:2021:v:6:i:2:p:130-139

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