How automation is driving partnerships and innovation in financial services

James Wooster
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James Wooster: Glue42, Prama House, UK

Journal of Digital Banking, 2021, vol. 6, issue 3, 287-292

Abstract: This paper outlines how financial services firms are automating business processes and indirectly driving the creation of new partnerships between different types of software vendors. It discusses how desktop automation, itself a relatively recent innovation in financial services, encourages relationships between vendors to optimise front-office processes and improve business outcomes.

Keywords: desktop integration; desktop automation; interoperability; SaaS; application platforms; partnerships; systems integration; integration platform; desktop integration platform; financial services; FinTech (search for similar items in EconPapers)
JEL-codes: E5 G2 (search for similar items in EconPapers)
Date: 2021
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Persistent link: https://EconPapers.repec.org/RePEc:aza:jdb000:y:2021:v:6:i:3:p:287-292

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