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Reskilling for the future: Enabling colleagues with a digital mindset who are ready for a future global digital era and platforms

Helen Packard and Louise Liu
Additional contact information
Helen Packard: Financial Conduct Authority, UK
Louise Liu: SOAS University of London, UK

Journal of Digital Banking, 2024, vol. 9, issue 1, 49-66

Abstract: This paper explores the effect of digital skills at the individual, company and national levels to meet the digital era. UK and European Union based case studies are utilised to fully understand how jurisdictions are preparing stakeholders with confidence and digital tools capability and mindsets. The paper explores how large financial services employers and EdTech are striving to meet the challenges of the accelerating digital era. Finally, it aims to further encourage momentum to close the gap in digital skills by preparing stakeholders for success in the digital age. It concludes that the option of not evolving with technologies and data through new digital skills is no longer feasible for successful careers and industries.

Keywords: digital skills; digital tools; challenges; skill gap; digital mindset; EdTech (search for similar items in EconPapers)
JEL-codes: E5 G2 (search for similar items in EconPapers)
Date: 2024
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