Analysis of the current status and development path of digital transformation in Chinese commercial banks

Huang Kaihui, Zhang Yi, Wang Hao, Xiao Zhengjin and Yang Bo
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Huang Kaihui: China Zheshang Bank Co., Ltd., China
Zhang Yi: China Zheshang Bank Co., Ltd., China
Wang Hao: China Zheshang Bank Co., Ltd., China
Xiao Zhengjin: China Zheshang Bank Co., Ltd., China
Yang Bo: China Zheshang Bank Co., Ltd., China

Journal of Digital Banking, 2024, vol. 9, issue 3, 222-237

Abstract: The transition to digital operations is identified as an essential catalyst and a vital strategy for commercial banks to elevate the calibre of services and achieve qualitative growth. This paper discerns that the digitisation of commercial banking is the outcome of a confluence of both intrinsic and extrinsic motivational factors. Yet as this transformation deepens, it has unveiled an array of challenges and issues, which might result in developmental missteps for the industry. To navigate around these digital development traps, the paper articulates well-defined objectives for the digital transformation of commercial banks. The study is positioned to offer beneficial guidance and reference points for the digital evolution of commercial banks in China, propelling them towards a more stable and enduring growth within the digital paradigm.

Keywords: Commercial banks; digital transformation; financial technology; development path (search for similar items in EconPapers)
JEL-codes: E5 G2 (search for similar items in EconPapers)
Date: 2024
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Persistent link: https://EconPapers.repec.org/RePEc:aza:jdb000:y:2024:v:9:i:3:p:222-237

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