A human-centred design approach to digital asset management: User experience as a foundation for system-configuration design

Mindy Carner
Additional contact information
Mindy Carner: Independent consultant, USA

Journal of Digital Media Management, 2019, vol. 7, issue 4, 357-365

Abstract: Human-centred design is not just for web and product designers. The tools and processes they use can be implemented by everyday people to better empathise with their end users, gather critical information and uncover the ‘unknown unknowns’ about system users. This paper describes some of the tools in the designer’s toolkit and how they can be applied to digital asset management configurations. It also includes a case study, which explores how consulting firm Optimity Advisors helped a client develop a customised experience for digital asset management.

Keywords: human-centred design; user personas; journey mapping; digital asset management; DAM; requirements gathering; stakeholder engagement; consensus (search for similar items in EconPapers)
JEL-codes: M11 M15 (search for similar items in EconPapers)
Date: 2019
References: Add references at CitEc
Citations:

Downloads: (external link)
https://hstalks.com/article/962/download/ (application/pdf)
https://hstalks.com/article/962/ (text/html)
Requires a paid subscription for full access.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:aza:jdmm00:y:2019:v:7:i:4:p:357-365

Access Statistics for this article

More articles in Journal of Digital Media Management from Henry Stewart Publications
Bibliographic data for series maintained by Henry Stewart Talks ().