A workflow for workflows: Case management at the University of Notre Dame Hesburgh Libraries

Mikala Narlock and Peggy Griesinger
Additional contact information
Mikala Narlock: University of Notre Dame, USA
Peggy Griesinger: University of Notre Dame, USA

Journal of Digital Media Management, 2020, vol. 9, issue 1, 51-62

Abstract: The University of Notre Dame Hesburgh Libraries strives to be a transformative research library that acquires, preserves, organises and stewards knowledge in all forms. This includes the creation of digital collections using rare, unique and/or high-interest materials. Prior to the efforts described in this paper, there was a great deal of siloing among the different units charged with stewarding the digital collection process at Hesburgh Libraries. The Digital Collections Workflow (DCW) team was convened as a way to bridge the gaps between units to improve efficiency and reduce redundancy. This paper provides a detailed analysis of the state of digital collections work at the Hesburgh Libraries before, during and after the DCW process. The authors will discuss in detail the design and implementation of the case manager methodology and the Digital Collections Oversight team that was born out of the DCW discussions.

Keywords: digital collections; workflows; case management (search for similar items in EconPapers)
JEL-codes: M11 M15 (search for similar items in EconPapers)
Date: 2020
References: Add references at CitEc
Citations:

Downloads: (external link)
https://hstalks.com/article/5857/download/ (application/pdf)
https://hstalks.com/article/5857/ (text/html)
Requires a paid subscription for full access.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:aza:jdmm00:y:2020:v:9:i:1:p:51-62

Access Statistics for this article

More articles in Journal of Digital Media Management from Henry Stewart Publications
Bibliographic data for series maintained by Henry Stewart Talks ().