How digital asset management can optimise next-generation retail experiences
Danny Baranowski and
Seshu Pandari
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Danny Baranowski: OnPrem Solution Partners, USA
Seshu Pandari: OnPrem Solution Partners, USA
Journal of Digital Media Management, 2021, vol. 9, issue 2, 171-176
Abstract:
This paper argues that retail companies that build and strengthen relationships with customers will have a competitive advantage over their rivals. It also discusses how recent technological advances make it economical for consumer packaged goods companies to sell their products directly to consumers as well as provide a strategic advantage by enabling end-to-end product control, which has a direct effect on the customer experience.
Keywords: digital asset management; DAM; retail DAM; customer experience; CPG advertising (search for similar items in EconPapers)
JEL-codes: M11 M15 (search for similar items in EconPapers)
Date: 2021
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Persistent link: https://EconPapers.repec.org/RePEc:aza:jdmm00:y:2021:v:9:i:2:p:171-176
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