Customers could be the weak link in consumer data management systems

Bernadette Kamleitner, Vincent Mitchell, Andrew Stephen and Ardi Kolah
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Ardi Kolah: Founding Editor-in-Chief, Journal of Data Protection & Privacy, UK

Journal of Data Protection & Privacy, 2018, vol. 2, issue 2, 171-176

Abstract: Customers may be a significant weak link in companies’ efforts to properly protect customer data and respect individuals’ privacy rights. The research conducted for this paper shows between 93 per cent and 99 per cent fail to realise, recognise and respect peer-dependent privacy. This paper discusses how companies can manage regulatory requirements and reputation or even utilise future liabilities by knowing how to address or circumvent the three levels (data transfer, rights acknowledgement and respect) at which peer-dependent privacy breaches happen.

Keywords: privacy; peer-dependence; social; data management; informed consent (search for similar items in EconPapers)
JEL-codes: K2 (search for similar items in EconPapers)
Date: 2018
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Persistent link: https://EconPapers.repec.org/RePEc:aza:jdpp00:y:2018:v:2:i:2:p:171-176

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