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How agencies are adapting during the COVID-19 pandemic

Marco Giuliani and Xenia Muntean
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Marco Giuliani: Planable, USA
Xenia Muntean: Planable, USA

Journal of Digital & Social Media Marketing, 2021, vol. 9, issue 1, 13-21

Abstract: The impact of COVID-19 has been felt by agencies, big and small, worldwide. The advent of the ongoing pandemic saw many agencies scrambling for new ways of working, as non-essential businesses closed down and workers around the world bunkered down in their homes. While much ink has been spilled on the impact that COVID-19 has had on agencies, little research has been conducted into how agencies are adapting to it. Teams have replaced meeting halls with Zoom calls and water cooler chit-chat with online, socially distanced team-building exercises. This paper explores how agencies have been affected by COVID-19, the implications, and various ways of adapting to the new economic landscape.

Keywords: COVID-19; agencies; marketing; digital media; advertising (search for similar items in EconPapers)
JEL-codes: M3 (search for similar items in EconPapers)
Date: 2021
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