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Best practices in compliance training

Lori Weston and Jennifer Hoopes
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Lori Weston: Managing Director, FORESIDE, USA
Jennifer Hoopes: Senior Managing Director and General Counsel, FORESIDE, USA

Journal of Financial Compliance, 2021, vol. 4, issue 3, 282-291

Abstract: Compliance impacts almost every facet of an organisation. In order for an organisation’s compliance programme to be effective, however, it is imperative that the firm have a well-planned, comprehensive compliance-training regimen. Even the most comprehensive compliance programme is ineffective if staff have not been trained on the programme, do not understand the firm’s policies and procedures, and have not been educated on their own responsibilities in carrying out the programme. This paper discusses the importance of placing structure around a firm’s compliance training and explore themes that should be considered in evaluating such a training programme. Themes discussed include compliance-training programme content, audience, format, timing, implementation, documentation and programme effectiveness.

Keywords: Compliance; Employee Training; Staff Education; Job Responsibilities; Training Programme (search for similar items in EconPapers)
JEL-codes: E5 G2 K2 (search for similar items in EconPapers)
Date: 2021
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