Maximising operational efficiency for remote deposit capture’s burgeoning growth

Bob Meara

Journal of Payments Strategy & Systems, 2007, vol. 1, issue 3, 206-218

Abstract: Remote deposit capture (RDC; also known as merchant capture or corporate capture) has seen unprecedented adoption along with astonishing evolution over a short period of time. In less than two years, well over 800 financial institutions have launched RDC solutions, including nearly two-thirds of the top-100 US banks. Yet, client deployment has been modest, not for lack of client demand, but as a result of conservative deployment postures. Indeed, current demand may well exceed banks’ collective willingness to deliver. With every indication that RDC will see eventual broad adoption, banks must prepare for vastly changing operational dynamics. After what for many banks was a hurried product launch, banks would do well to pause and consider the longer-term view of the remote deposit capture opportunity, and how best to leverage it. This paper presents a practical discussion on what banks can expect, and how they might best prepare for RDC’s burgeoning client adoption.

Keywords: cheque; Check 21; remote deposit; distributed capture; client capture (search for similar items in EconPapers)
JEL-codes: E5 G2 (search for similar items in EconPapers)
Date: 2007
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