The revamp: A playbook to revolutionise your procurement function to achieve high maturity and sophistication

Angela Zou
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Angela Zou: Senior Director, Indirect Procurement Global Supply Chain, Schneider Electric, USA

Journal of Supply Chain Management, Logistics and Procurement, 2020, vol. 2, issue 4, 307-321

Abstract: Procurement has long traditionally been characterised as tactical and focused only on cost reduction in the function’s pursuit. Today’s procurement teams, however, are expected to play an increasingly more strategic role. As senior leaders in sourcing and procurement enhance visibility into (and control over) spend, as well as develop greater sophistication and agility to meet the rapidly changing requirements of enterprises, the need for change is present. This paper describes how one of the world’s largest lottery and gaming companies revolutionised their procurement function by putting new structure, processes and technology in place, aligning procurement skills/talents with changing business needs, measuring procurement performance to business values, optimising value from spend categories through strategic sourcing and category management, and tapping into supplier innovations to drive revenue generation. The author takes you through their journey and shares key learnings gleaned, three years into her revolutionising of procurement transformation.

Keywords: procurement transformation; procurement talent development; procurement organisation design; sourcing methodology; procurement operations capability development; procurement excellence (search for similar items in EconPapers)
JEL-codes: L23 M11 (search for similar items in EconPapers)
Date: 2020
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