The six stages of digital transformation and practical steps to get started in your organisation

Justin Wilcox and Marcus Bugni
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Justin Wilcox: Cirrus Aircraft, USA
Marcus Bugni: Andersen Corporation, USA

Journal of Supply Chain Management, Logistics and Procurement, 2023, vol. 6, issue 2, 140-154

Abstract: Many of today’s most successful supply chains are ones that have executed a digitisation of information processes. Digital information unlocks game-changing experiences that we have recently grown accustomed to, such as two-day online delivery and order visibility. Digital transformation has quickly become a popular buzzword in supply chain management, a term that everyone understands as important for the future. Unfortunately, many struggle to get started with this concept, facing an immense resistance to change and a lack of leadership support. This paper compares and contrasts companies that are data-driven and those that are not, introduces the six stages of digital transformation and helps the reader to identify where their company currently is. It also provides a set of practical steps to get started in your organisation and discusses some roadblocks that you are likely to encounter. The paper will be especially impactful for those looking to drive digital change in their organisations by leading the effort to analyse, simplify and digitise legacy processes.

Keywords: digital; transformation; process; digitisation; data-driven; technology (search for similar items in EconPapers)
JEL-codes: L23 M11 (search for similar items in EconPapers)
Date: 2023
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Persistent link: https://EconPapers.repec.org/RePEc:aza:jscm00:y:2023:v:6:i:2:p:140-154

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