Successfully implementing and scaling automation programmes in securities operations

Cormac Dinan, Sridhar Rajan and Kakul Sinha
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Cormac Dinan: Director, Financial Services Consulting, Deloitte Ireland LLP, Earlsfort Terrace, Dublin 2, D02 AY28, Ireland
Sridhar Rajan: Principal, Deloitte Consulting LLP, 105 Greene Street, Apt. 1903, Jersey City, NJ 07302, USA
Kakul Sinha: Managing Director, Deloitte Consulting LLP, 10 Hastings Lane, Livingston, NJ 07039, USA

Journal of Securities Operations & Custody, 2019, vol. 11, issue 4, 303-316

Abstract: This paper will first discuss the key drivers leading to a rapid adoption of automation and the challenges faced in scaling automation programs across Capital Market firms. Secondly, it discusses five critical strategies that firms have adopted for successfully scaling their automation programs (1) incorporate process excellence in automation playbook, (2) create a risk and compliance–centric programme, (3) infuse automation within the human operating model, (4) build capacity to enhance unique skill sets and (5) boost scaling velocity using partner ecosystem; and finally conclude that given the manual nature of many of functions within securities processing, there are tremendous opportunities to scale automation, however, achieving scaled automation requires considerable discipline and process rigor.

Keywords: scaled automation; automation playbook; securities; trading; broker dealer; operations; RPA; AI (search for similar items in EconPapers)
JEL-codes: E5 G2 K22 (search for similar items in EconPapers)
Date: 2019
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