Transitioning into the next normal: Capital markets redefined

Lisa O’Connor
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Lisa O’Connor: Head of Capital Markets Strategy, SWIFT, Hong Kong

Journal of Securities Operations & Custody, 2020, vol. 13, issue 1, 13-22

Abstract: Challenged with the unprecedented impact of COVID-19 and a challenging geo-political landscape, the financial industry has positioned itself in survival mode for 2020. There is, however, a silver lining, and there has been much discussion recently about how the pandemic has accelerated digitisation, among other trends. On the back of this industry momentum, this paper highlights some digitisation trends improving areas, such as social capital, operational flows, business prospects and industry collaboration. The paper also shares what the industry can look forwards to in its next normal and fundamental considerations when working with evolving technology advancements to maximise its potential.

Keywords: agile work environment; digital connections; evolving market structures and platforms; market utilities; cloud infrastructure; industry consortiums for innovation; interoperable digitisation strategies; streamline shared resources; regulatory reprioritisation; APIs; standardisation (search for similar items in EconPapers)
JEL-codes: E5 G2 K22 (search for similar items in EconPapers)
Date: 2020
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