Driving closer collaboration between cross-functional teams: How can front-toback functions become more aligned to meet shared objectives?

Mario De Bergoli
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Mario De Bergoli: Asset Management One International, UK

Journal of Securities Operations & Custody, 2025, vol. 17, issue 4, 302-310

Abstract: This paper explores the importance of fostering closer collaboration between front, middle and back-office functions within the fund management industry to achieve shared objectives. It highlights how misalignment between departments can lead to operational inefficiencies, heightened risk and damage to client relationships. The paper emphasises the significance of aligning cross-functional teams around a company’s core values and corporate objectives to streamline operations, enhance regulatory compliance and deliver superior client outcomes. Key barriers to collaboration, such as cultural silos, outdated technology and misaligned incentives, are examined, along with actionable strategies to overcome them. These include leadership-driven cultural changes, investment in integrated technology systems and the implementation of shared performance metrics to align teams with the organisation’s broader goals. The role of technology as an enabler of collaboration is also discussed, with examples of how data integration, automation and AI-driven analytics can improve efficiency and decision making. The paper concludes by illustrating how measuring collaboration success through key performance indicators (KPIs), continuous improvement frameworks and robust feedback loops can sustain alignment and drive innovation. By uniting all functions under a shared vision, companies can position themselves to thrive in an increasingly competitive and regulated landscape. The principles outlined have broader implications for any industry reliant on cross-functional teamwork to deliver longterm value. This article is also included in The Business & Management Collection which can be accessed at https://hstalks.com/business/.

Keywords: collaboration; alignment; efficiency; innovation; communication; continuous improvement (search for similar items in EconPapers)
JEL-codes: E5 G2 K22 (search for similar items in EconPapers)
Date: 2025
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