Using a real-time location system to improve clinical efficiency in an academic ambulatory practice

Rodney Haas, Genevieve Melton-Meaux, Jeffrey Blade, Lynne Fiscus and Michael Pukszta

Management in Healthcare: A Peer-Reviewed Journal, 2018, vol. 3, issue 3, 206-215

Abstract: In the face of rising consumerism among patients, expectations of more patient-oriented care models and increasing financial pressures for improved ambulatory practice efficiency, the University of Minnesota Health (M Health) implemented a novel Real-Time Locating System (RTLS) in its new consolidated ambulatory clinic building. This paper describes the most salient use cases for this technology in an academic ambulatory practice.

Keywords: Real-Time Locating System (RTLS); operational efficiency; patient experience; care team experience; new patient growth; ambulatory care; outpatient care (search for similar items in EconPapers)
JEL-codes: I1 I10 (search for similar items in EconPapers)
Date: 2018
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Persistent link: https://EconPapers.repec.org/RePEc:aza:mih000:y:2018:v:3:i:3:p:206-215

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