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Organising social care initiatives within an urban academic medical centre

Walter Rosenberg, Ruth Richman, Teresa Berumen, Rachel Smith, Eugenia Olison, Lexi Artman, Siqi Wang and Bonnie Ewald
Additional contact information
Walter Rosenberg: Director of Social Work and Community Health, USA
Ruth Richman: Community Practice Social Worker within the Social Work and Community Health department, USA
Teresa Berumen: Community Health Worker Supervisor, USA
Rachel Smith: Donor Relations Coordinator, University of Florida Advancement, USA
Eugenia Olison: Programme Manager, USA
Lexi Artman: System Manager for Community Health Strategy and Programs, USA
Siqi Wang: Health Services Researcher, USA
Bonnie Ewald: Rush University Medical Center, USA

Management in Healthcare: A Peer-Reviewed Journal, 2023, vol. 7, issue 2, 153-166

Abstract: Meaningfully addressing social risk factors that impact health outcomes is a complex and expensive endeavour. As healthcare systems across the USA pivot their operations to include upstream and downstream social care elements, they struggle with the operationalising screenings, intervention, staffing and sustainability. This paper shares the nearly decade-long experience of Rush Medical Center in Chicago in creating an infrastructure that identifies social needs, escalates patient cases to an interdisciplinary team intervening at different levels of intensity and simultaneously engages local community and medical entities to develop an enduring partnership to support these efforts.

Keywords: social care; care coordination; integrated care; cross-sector collaboration; health equity (search for similar items in EconPapers)
JEL-codes: I1 I10 (search for similar items in EconPapers)
Date: 2023
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