Integrating innovation into occupational evaluation to adjust to the changing healthcare workforce

Jamal Khan, Rebecca Ashbeck, Laura Breeher, Melanie Swift, Caitlin Hainy, Heidi Shedenhelm and Chris Tommaso
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Jamal Khan: Mayo Clinic, USA
Rebecca Ashbeck: Mayo Clinic, USA
Laura Breeher: Mayo Clinic, USA
Melanie Swift: Mayo Clinic, USA
Caitlin Hainy: Mayo Clinic, USA
Heidi Shedenhelm: Mayo Clinic, USA
Chris Tommaso: Division of Occupational Health Services and Community Occupational Medicine, USA

Management in Healthcare: A Peer-Reviewed Journal, 2023, vol. 8, issue 1, 24-31

Abstract: The COVID-19 pandemic disrupted the workforce, resulting in a shift to a largely remote working population. As a result of this shift, Employee Occupational Health Services (EOHS) was required to develop a solution to evaluate new employees and provide occupational medical clearance without the physical presence of the candidate. An online candidate portal was created where individuals could complete evaluation paperwork and screenings asynchronously. The evaluation forms and screenings were then reviewed by occupational health nursing staff, and testing was conducted in the candidate’s home location. The virtual evaluation solution expedited the assessment process, added convenience for candidates and reduced the amount of time needed from EOHS staff. It is imperative that EOHS departments adjust to the changing workforce by offering virtual evaluation solutions that provide candidates with a seamless and efficient solution to complete required paperwork, testing and immunisations.

Keywords: healthcare; occupational clearance; post-offer placement assessment (search for similar items in EconPapers)
JEL-codes: I1 I10 (search for similar items in EconPapers)
Date: 2023
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